Terms of Use

MY AREA is a brand of Souverän IT, operated by Alexandre Christophe, Schubystrasse 83, 24837 Schleswig, Germany.

MY AREA helps people record and explore first-hand experiences of neighbourhoods, homes, rooms and property management.

Contact: ratemyarea@outlook.com. Further operator information is available in our Impressum.

You must use MY AREA lawfully and provide accurate information when creating an account or contacting us.

You are responsible for protecting access to your account and devices. Do not impersonate another person, share access to someone else’s account or attempt to bypass security controls.

If you believe your account has been misused, contact us promptly.

All ratings and contributions must reflect your own first-hand experience.

• Describe what you personally observed or experienced.
• Distinguish your opinion from a factual allegation.
• Provide relevant context where possible, including when the experience occurred.
• Do not invent experiences, coordinate misleading ratings or submit duplicate contributions to manipulate results.
• Disclose a relevant commercial relationship or other conflict of interest.

A personal experience does not establish that a condition is permanent or that a particular person caused it.

Do not submit:

• Unlawful threats, harassment, discriminatory abuse or defamatory statements.
• False or misleading factual allegations.
• Someone else’s private contact details, identity documents or other confidential information.
• Content targeting people because of protected characteristics.
• Material you do not have the right to share.
• Advertising, spam, malicious links or attempts to manipulate the service.

Describe relevant housing conditions and management conduct rather than attacking individuals. Do not use MY AREA to identify, locate or harass someone.

Some features allow you to keep private notes, assessments or diary entries. Other features allow you to contribute information publicly.

Review the publication preview before confirming a public contribution. Do not include information you do not want disclosed in public fields.

Your account email is not intended to be displayed as your public reviewer identity. However, an alias and location-related information do not guarantee anonymity: details in a contribution may allow others to recognise you or a property.

How we process personal information is explained in our Privacy page.

You retain any rights you hold in the content you submit.

You give us a non-exclusive permission to store, process and display that content as necessary to provide the features you choose. This includes formatting, translating and summarising public contributions, and producing aggregated insights.

Private notes and diary entries are not licensed for public display merely because you save them.

Any permission to process personal data remains subject to applicable data-protection law and the information provided in our Privacy page. These Terms do not authorise unrestricted sale or disclosure of identifiable personal information.

Ratings reflect contributors’ experiences and perceptions. They are not independently verified findings, professional inspections or guarantees of safety, quietness, property condition or management quality.

Coverage may be incomplete, outdated or unrepresentative. Summaries and comparisons may depend on limited contributions.

Use MY AREA as one source of information. Before making a housing, investment or other significant decision, make your own enquiries and obtain professional advice where appropriate.

To report potentially unlawful, inaccurate or rights-infringing content, contact ratemyarea@outlook.com. Identify the contribution, explain your concern and provide supporting information where available.

We may review, restrict or remove content, or suspend access, where reasonably necessary to address a breach of these Terms, a legal obligation or a security risk.

Where required by law, we will provide reasons and information about available review or complaint routes. You may contact us to challenge a moderation decision.

An unfavourable rating alone is not a reason for removal.

We may update, maintain or change the service. We do not promise uninterrupted availability or that every feature will remain available indefinitely.

Where reasonably practicable, we will give notice of material changes affecting your account or saved information. Keep separate copies of information you cannot afford to lose.

Any paid services will be subject to separately disclosed pricing and applicable contractual terms.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for intent, gross negligence or injury to life, body or health.

For ordinary negligence, liability is limited to breaches of essential contractual obligations and to foreseeable damage typical of the contract, to the extent permitted by law.

Mandatory consumer rights remain unaffected.

You may stop using MY AREA at any time and contact us about account closure or deletion of personal information.

We may restrict or terminate access for serious or repeated breaches, unlawful activity or material security risks, subject to applicable notice and review requirements.

Account closure does not necessarily require immediate deletion of every public contribution, backup or record. Any continued retention must have a lawful basis and respect applicable rights.

German law applies. For consumers, mandatory protections under the law of their habitual residence remain unaffected.

Where legally permissible, the courts having jurisdiction over Schleswig, Germany, shall have exclusive jurisdiction for disputes with merchants, legal entities under public law or special funds under public law.

For consumers and all other cases, statutory jurisdiction rules apply.

We may revise these Terms for legal, technical or service-related reasons. Material changes will be communicated appropriately; continued use will not be treated as consent where express agreement is legally required.